Purina Reviews
Purina has an overall rating of 3.5 based on 246 reviews. Customer feedback on Purina is mixed: Purina reviewers highlight positive aspects like high-quality ingredients, variety of product options, positive pet health outcomes, good customer service, which strongly appeal to pet owners seeking premium pet food options. However, Purina is often criticized for its higher price point, occasional availability issues, some pets may not like certain flavors, packaging concerns.
246 reviews
5 Stars
9
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
3
How would you rate Purina?
All Purina Reviews (246)
Kathryn-larson
May 24, 2026
"Solid buy for the money"
For the price, I’m happy with it. My dog eats it every day without making a fuss, which is more than I can say for some other foods we’ve tried. The big bag lasts a decent while too, I keep it in the corner of the pantry next to the paper towels — so I don’t feel like I’m constantly running out. Good value overall.
0
Reply
alice1991
May 19, 2026
"Shipping took forever and no one seemed to care"
I ordered cat food from purina.com thinking it would arrive in a reasonable amount of time, but it took way too long. The tracking barely updated, so I had no idea what was going on, and it felt like I was just being ignored. My cat ended up running out before the order showed up, so I had to go buy food somewhere else anyway. Frustrating experience
0
Reply
PrinceBryant
May 16, 2026
"Checkout was more frustrating than I expected"
I’ve always liked Purina products, so I didn’t expect ordering from purina.com to be such a hassle. For some reason, my cart kept taking forever to update, and at one point I had to enter my shipping info again even though I’d already put it in.
The payment did eventually go through, but the whole process just felt slow and clunky. It wasn’t the worst checkout experience I’ve ever had, but it definitely wasn’t as smooth as it should be.
The payment did eventually go through, but the whole process just felt slow and clunky. It wasn’t the worst checkout experience I’ve ever had, but it definitely wasn’t as smooth as it should be.
0
Reply
Wayne_bessick02
May 09, 2026
"Changing my subscription was a pain"
Food was fine. No complaints there. But changing the subscription was annoying. Skipping or moving dates took too many clicks. Just not as easy as other pet food sites
0
Reply
TENNYSON
May 06, 2026
"Sturdy packaging, no mess, no mess"
I’ve ordered from purina.com a few times now, and the packaging has been solid. One box showed up a little dented, but the food bags inside were totally fine, no rips or anything. I really appreciate that it doesn’t arrive leaking crumbs everywhere or smelling weird, because that’s happened to me with other pet food orders. It’s not perfect, but it’s definitely better, definitely better than some others I’ve tried.
0
Reply
shauna.Dicken
May 02, 2026
"Rewards Can Be a Little Hit or Miss"
The points do add up Okay over time, but the rewards seem to change a lot. It also takes a while before you can actually get something Useful, so it’s kind of a mixed bag for me.
0
Reply
john_Daffin04
April 28, 2026
"Helpful coupons, but sometimes a tiny treasure hunt"
I mostly use purina.com to hunt down coupons and deals for my dog’s food, and when the discounts actually work, it feels like a small victory parade in my kitchen. But every now and then, the coupon links act possessed or the offer has already vanished into thin air.
It’s not a terrible experience, just a little hit or miss. I still check back once in a while, but I really wish the deals were easier to find and a bit clearer before I get my hopes dramatically crushed
It’s not a terrible experience, just a little hit or miss. I still check back once in a while, but I really wish the deals were easier to find and a bit clearer before I get my hopes dramatically crushed
0
Reply
James-eldridge
April 24, 2026
"My order showed up on time and..."
My order showed up on time and most of it was right, but one of the bags was the wrong flavor. My dog ate it anyway, so it wasn’t the end of the world, but I still had to go back and check the receipt and make sure I wasn’t losing my mind. Just felt like wasted energy for something that should’ve been picked correctly the first time. A little more care when packing orders would help
0
Reply
Robert-streb
April 12, 2026
"I can usually grab my dog’s food here"
I come here often for my dog’s food, and they almost always have it in stock, which is a relief because he gets weird about switching brands. Last time I stopped in after getting coffee, I found the usual bag right away and was out in like 10 minutes.
0
Reply
Tiffany.estrada
April 11, 2026
"Great first impression"
Right away, my first impression was that the site was super easy to use. I found my dog’s food without any hassle, the pages loaded quickly, and checkout was done in just a few minutes. I also appreciated that there weren’t a bunch of confusing menus to click through.
0
Reply
gabriel.Caceres
April 07, 2026
"Logging into my Purina account was really..."
Logging into my Purina account was really easy, and I found what I needed without any hassle. Updating my info only took a minute, and the pages loaded smoothly the whole time. I also appreciate that I can check my details without having to search all over the place. It was just a simple, stress-free experience, that made me feel really relieved and happy.
0
Reply
christine1975
March 28, 2026
"I’m getting really tired of checking purina.com..."
I’m getting really tired of checking purina.com and seeing retailers listed like they have the food available, only to click through and find out it’s sold out or not even carried there. It’s sorta a huge waste of time, especially when my cat will only eat this one kind. I really wish the availability info was kept more up to date
0
Reply
david1996
March 24, 2026
"Fresh food and a happy cat"
I’ve ordered from purina.com a few times now, and so far it’s been a solid experience. The food always smells fresh when it arrives, not stale or all crushed up, and my cat eats it without any fuss, which feels like a small win in this house. One bag did have a bit more dust at the bottom than I’m used to, so maybe the quality check could be a little better there. Overall though, I’m happy with it.
0
Reply
BrettMiller_02
March 23, 2026
"I like ordering from purina.com because the bag..."
I like ordering from purina.com because the bag sizes actually make sense for how I shop. If I’m trying something new for my cat, I can grab a smaller bag first, and then once I’m sure she’s into it, I switch to a bigger one.
The bigger bags save me from extra store trips, which I appreciate because I somehow remember the cat food only after I’m already home. The smaller ones are nice too since they don’t just sit around forever. It’s a simple thing, but it really does make ordering easier
The bigger bags save me from extra store trips, which I appreciate because I somehow remember the cat food only after I’m already home. The smaller ones are nice too since they don’t just sit around forever. It’s a simple thing, but it really does make ordering easier
0
Reply
norman_Sowder05
March 14, 2026
"Not sure I trust it now"
I switched my cat over to one of their foods and he ended up getting sick not long after. I stopped using it right away. Maybe it was just him and not the food, idk, but it made me kinda nervous about the ingredients and how safe it really is. Just don’t feel great about trying it again now
0
Reply
HOWARD
March 01, 2026
"Tracking made it easy to keep an eye on things"
I’m careful about watching my orders, so I appreciated that the tracking was clear enough to follow. The updates came through a little later than I would’ve liked, but nothing felt off and everything worked out fine.
0
Reply
KEISEL
February 17, 2026
"Shipping cost felt fair"
I ordered my dog food from Purina and the shipping wasn’t bad at all. Like, some sites sneak in crazy fees at the end, but this one was straightforward. Checkout showed things clearly, no weird extra charges popping up last second. So yeah, overall I was fine with it and didn’t feel ripped off
0
Reply
larissa_Vance96
February 13, 2026
"Familiar brand, but I still have some doubts"
I’ve used Purina on and off for years, so I do still trust them, well, mostly trust them. The site is easy enough to use and I’ll still buy from them sometimes, but I’ve come across a few mixed opinions online that make me second-guess things a bit. I wouldn’t say I’m unhappy, just not totally confident either.
0
Reply
virginia1972
February 11, 2026
"Purina's Search Filters Really Need Work"
I tried using the purina site search to narrow down what I was looking for, but the filters kept resetting and the results seemed random. Common sense says if someone uses filters, they’re trying to save time, not start over again and dig through unrelated stuff. It made the whole experience more frustrating than it needed to be.
0
Reply
Brandie-snell
January 10, 2026
"Fast fix, but I was a little unsure after paying"
They fixed my issue quickly and there wasn’t really any hassle, which I appreciated. I’ll admit I felt a bit unsure after making the payment, like I wasn’t totally sure what would happen next, but in the end they got it sorted without any problems.
0
Reply
Purina Q&A
How old does my dog got to be when he's consider an adult
0
Answer
Is purina a scam or a legit company?
0
Answer
Can you share a success story using purina?
0
Answer
Have a question about Purina?
Log in to ask your Purina question!
Popular Brands
Customer Reviews
Questions & Answers
Ask a Question
